Computer Telephony Integration (CTI)
Our solution connects to traditional databases/CRMs such as Act, Goldmine, Outlook or any SQL or Access database.
Connection to 33 supported phone systems including: Ascom, Avaya, Cisco, Mitel, Inter-Tel, Nortel, Panasonic, Samsung, Siemens, Toshiba.
Technology Bundle
Just Launched, the Metier Technology bundle servce - a fully Project Managed “one stop shop” for all necessary telephone and IT infrastructure/equiment required when refurbishing or opening a new office. (Leasing available)
Metier's “hands-on” technical Consultancy and Project Management experience in commerce,
industry and local government enables us to provide turnkey projects for clients on a UK-wde basis.
Our services include specialisation in Computer Telephony Integration(CTI), VoIP
Implementation, Support & Migration from legacy PABXs, Contact Centre Deployment, Project Management, Engineering Services & Support
and Packaged Bespoke Solutions.
Newsflash:
Just launched ESP CTI for schools a revolutionary new communications solution for schools- Total Communications Solution - Incoming/Outgoing/Internal
- Full Telephone System Integration
- Internal Messaging System
- Utilises SIMS information
- Free Attendance Messaging Functionality
- Free SMS Messages